First Visit Satisfaction Guarantee
The vast majority of our new patients tell us our care exceeds their expectations and are impressed by how much our approach differs from their experience with prior doctors (including chiropractors). To help new patients make the decision to come in for the first time we offer a twenty minute free consultation and a satisfaction pledge on the first visit.
Our personal pledge assures that you’re happy with our practice philosophy and approach. If you are not completely satisfied following your first session, simply tell us at the end of the appointment and we will refund your money in full on the spot. Of course, we can’t guarantee results, but we can guarantee a high level of service with a thorough and unique approach. When you come to us for assistance, you will be impressed and satisfied; that’s a promise we can keep.
What to Expect
During your visit, we will explain the treatments in terms you understand: what is wrong, how we will fix it, and how to prevent it from occurring again.
We will encourage direct dialogue, as we realize that not everyone communicates in the same way, and we want you to feel comfortable to ask questions.
Before you leave, we will retest you, double-checking our work. You will not feel rushed, left behind, or unclear about what is going on. Your goals will direct the visit.
Your time is valuable, at ProActive Chiropractic, we understand that. Therefore, we offer you a chance to print out our easy paperwork and complete it at your convenience. This way, when you come to our office, you don’t waste time filling out paperwork in the reception area, and we can get started right away.
Frequently Asked Questions
How much does the care cost?
The first exam and treatment is backed by our First Visit Satisfaction Guarantee in case you are not satisfied with our service. A follow-up visit is similar to the cost of a massage or a personal training session. We typically get people better faster in 1/3 to 1/2 of the visits the doctor down the street takes. We tailor a treatment plan to your individual health needs and we are mindful of your economic concerns as well. Once your plan is determined, there is an opportunity to save 20% by prepaying.
Do you take insurance?
We are a speciality sports practice and not an in-network. We provide our patients with a superbill that you can submit to your insurance company if you have chiropractic coverage and then the insurance company reimburses you directly.
Most of our patients decide to continue even when they find out we’re not in network because they’ve heard from friends how we get people better faster than insurance practices. We want to make it easy so we have our First Visit Satisfaction Guarantee, if you don’t like the approach you pay nothing.
Health Savings Plans are a great fit because you can use pre-tax dollars for your care.